Includes up to 150 photos and 5 music tracks
For life stories and bigger celebrations, this extended version gives you the space to include even more cherished moments. Ideal for retirement tributes, full life memorials, or multi-event compilations. Thoughtfully arranged to honour your memories with beauty, flow, and emotion.
Extended Memory Reel DVD
How to View Your Personalised Video Keepsake
Thank you for choosing Rewind & Remember. Your custom Memory Card has been carefully prepared to include your personalised video montage. Here’s how to view your video on various devices:
📺 Smart TV (with USB port)
Insert the Memory Card into an available USB port on your TV.
Using your TV remote, select the correct input/source (usually labelled USB or Media).
Navigate to the file and press play — your video will begin shortly.
Tip: Some TVs may require you to press the “Source” or “Input” button to access the USB drive.💻 Computer or Laptop
Insert the Memory Card into a USB port.
Open the folder that appears automatically, or access it via ‘My Computer’ (Windows) or ‘Finder’ (Mac).
Double-click the video file to begin playback.
We recommend using a media player like VLC or Windows Media Player for best results.📦 Returns & Refund Policy
At Rewind & Remember, each product is lovingly and carefully made to order, using your own photos, videos, and music. As these items are personalised and bespoke, they are exempt from standard returns under the UK Consumer Contracts Regulations.
❌ Non-Returnable Items
Due to the custom nature of our memory DVDs, digital files, and printed USB cards or frames, we do not accept returns or offer refunds once production has begun. This is to protect your privacy and the integrity of your custom content, and to prevent unauthorised copying or redistribution.
✅ Order Issues or Faults
If your item arrives damaged, defective, or does not play as expected, please contact us within 7 days of delivery at ukmontagevideos@gmail.com]. We’ll work with you to resolve the issue promptly — either by replacing the faulty item or providing a suitable solution.
ℹ️ Before You Order
Please double-check your photos, videos, names, dates, and song choices before submitting. Once your order has been approved and entered into production, we’re unable to make further edits or offer a cancellation.
At Rewind & Remember, every order is carefully handcrafted using your personal photos, videos, and music. Because our items are bespoke and made to order, we take great care to ensure each package is beautifully prepared and securely delivered.
🇬🇧 UK Delivery
We currently deliver within the UK using tracked and reliable services, giving you peace of mind every step of the way.
📬 Delivery Options & Pricing
Product
Service Type
Cost
Memory Card Only
Tracked 24 (Royal Mail)
£4.95
Memory Card + Picture Frame
Tracked Courier Service
£6.95–£7.95
You will receive a tracking number as soon as your order has been dispatched.⏳ Production & Dispatch Times
As each item is made to order, please allow 5–7 working days for creation before dispatch. If we expect any delays, we will notify you by email.
🎁 Free Shipping Offer
We’re pleased to offer FREE tracked shipping on orders over £200.
📦 Packaging
All items are securely packaged to ensure they arrive in perfect condition. Our Memory Cards are presented in protective sleeves or boxes, while Picture Frames are wrapped and boxed for safe transit.
❓ Questions?
If you have any questions about your delivery, or need a rush order for a special occasion, please get in touch at [your email/contact form link] and we’ll do our best to help.
